We are SO excited to see you all again! Here’s all the info you’re going to need on how we will be conducting business upon reopening. We will be welcoming you back into our sanctuary Friday June 26.
📢 Save this phone number : 484-773-2542 this is our text phone. When you arrive for your experience please wait in your vehicle, text us your name and that you have arrived, wait for someone to answer you back inviting you in.
📢 As most of you, as well as us: are huggers. Unfortunately we will need to greet with a Shaka 🤙 instead xo
📢 We are required to supply you with all PPE, apply a disposable mask upon entry, and sanitize hands. Temperature will be taken with a contactless thermometer.
📢 If you took part in our color kit and received a color brush, please return it when you come for your appointment
📢 Please come alone to your appointment, we are limited to how many guests we can have in the salon at one time.
📢 No food or drink will allowed or offered, please come hydrated, and with a full belly.
📢 If you or anyone you have had contact with in the last 2 weeks has been diagnosed with COVID-19, or been sick. DO NOT COME TO YOUR APPOINTMENT. We will get you rescheduled.
📢 Please DO NOT book any appointments online, we have strict sanitizing protocols to do between each guest. If your appointment conflicts with this, or another guests appointment, it will be cancelled.
📢 To limit points of contact in the salon we are requiring everyone to have a credit card stored on file. If you’re uncomfortable doing so please pre purchase an e-gift online to apply to your account.
📢 As per PPE requirements we have increased the environmental stewardship fee from $2 to $5 to account for increased shop costs. All service prices will stay the same.
📢 If you had an appointment that was cancelled due to COVID-19 your artist will be reaching out to you to be rescheduled. Please be patient, we have nearly 500 guests to accommodate.
📢 Due to limitations on how many occupants we can have in the salon at one time, we have had to change our working hours. In the event you are not able to get in with your artist due to a scheduling conflict, we have a wonderful team of artists who can accommodate your needs until we get back to “ normal “.
📢 If you DID NOT have an appointment that was cancelled, please reach out with what services you’re looking to schedule, and with what artist so we can call you.
📢 All cutting and styling tools will be sanitized between each guest. Rest assured we are keeping your health our top priority
📢 Please read, sign, and send back via email the waiver attached - you can not come to your appointment without it.
📢 Gratuity may be left on credit card, or you can do cash, Venmo, PayPal, or zelle with your artist individually.
📢 Two sets of tables and chairs will be available outside on our patio for guests to utilize. Please look for the “ I've been sanitized “ sheet before sitting down If you have family members / children who also enjoy coming for hair appointments please try and schedule everyone together at the same time with different artists. If your child is older they may come in alone for their haircut.
📢 All artists will be wearing a face mask, face shield or goggles, gloves when required, and a clean smock for each guest.
📢 As usual every cape and towel is freshly washed for each guest.
📢 For our immune compromised guests we have reserved Sunday's from 10-2 for you. Each artist will have a rotating Sunday to accommodate. This is a private appointment, it will be just you and your artist.
📢 It’s been a while since we’ve seen you last. As we are keeping our base price the same for services, you may have an increased price due to amount of product being used. And or, any color corrections that might be done.
📢 Please inform your artist of all services needed so you are booked correctly
📢 As we will have a very strict schedule to keep, please arrive to your appointment on time, we WILL NOT BE ABLE TO SERVE YOU if you’re late. We require 24 hours notice for cancelled appointments. If you cancel / no call no show / are late there is a $25 inconvenience fee that will be applied.
📢 Alternatively , if we are running late ourselves due to unforeseen circumstances, someone will be in contact to let you know in advance of your scheduled time.
📢 We understand this is a very challenging time for everyone. Our rules and regulations are mandated by the state board and CDC. We are aware that some of these regulations might not work for you at this moment in time. We appreciate and value your support and patience as we navigate this together. If you have any questions don’t hesitate to reach out.
XO Team Revolt