Our time is valuable, and so is yours! To ensure the best experience for our guests, and team - we require 24 hours notice for canceled appointments. Appointments cancelled after the 24 hour mark will have to pay an inconvenience fee - that goes directly to the artist to supplement your appointment. You must pay this fee before you're able to reschedule. To properly cancel please call 610-432-2400 or text us at 484-773-2542 DO NOT TEXT A REPLY to your automated confirmation.
We are trying our best to run on time with all the new restrictions. If you are more than 15 minutes late to your experience, you may be asked to reschedule.
We understand life happens, and we try to be accommodating as possible.