EXPERIENCE POLICY

Our time is valuable, and so is yours!  To ensure the best experience for our guests, and team - we require 24 hours notice for canceled appointments less than 2 hours / or 48 hours for appointments longer than 2 hours.  Appointments cancelled after the 24 hour mark will have to pay an inconvenience fee - that goes directly to the artist to supplement your appointment.  You must pay this fee before you're able to reschedule.  To properly cancel please call or text 610-432-2400. DO NOT TEXT A REPLY to your automated confirmation.

 

We are trying our best to run on time with all the new restrictions.  If you are more than 15 minutes late to your experience, you may be asked to reschedule.

* When you arrive for your appointment, please wait in your car.  Due to capacity restrictions we do not have a waiting area.  Please TEXT 484-773-2542 and let us know your name, and that you are here.  Please wait for a team mate to answer you back inviting you in. *

We understand life happens, and we try to be accommodating as possible.  

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